Shipping & Returns

Shipping

A typical order has a turnaround of 1-3 days. Please note, this means you order will be shipped 1-3 business days from the day it was placed. During the holiday season, orders can take up to 5 days to ship.

Hip & Chick ships worldwide and is insured via USPS and UPS. Please allow up to 7 business days to receive your order after shipping & tracking confirmation via email.

Returns

Your satisfaction is our number one priority. If you are unhappy with your purchase and would like to make a return, please contact us for a return authorization within 15 days from the date of purchase.  The product must be returned in the condition it was received at your cost in a securely packaged box or envelope with original packing slip or receipt inside. A full refund for your order, less shipping costs, will be credited once the return is completed.

PLEASE NOTE: Returns and exchanges will not be accepted after 15 days from receipt of order.